Questions we are often asked
Do you deliver outside Nigeria?
Yes. We deliver worldwide, to the ship, the ship's agent or your office. Digital products are sent by email.
Do I need an account to order?
No. Add items to your quote list and send it. We email you a reference number, then a price quote, and an order and tracking number once your order is confirmed.
How do I track my order?
Use Track order at the top of the website. Enter your order number and either your tracking number or the email you used.
Can I order by chart or NP number?
Yes. Paste your list into Quick order on the Services page, or type the number into the search box.
Do you supply digital charts for ECDIS?
Yes. We supply ENC permits, raster charts and digital publications, updated weekly.
How do your Notices to Mariners corrections work?
We check each weekly edition against your vessel's folio and send the tracings, correction blocks or digital updates you need.
How are prices shown?
Some items show a fixed price. Everything else says 'Request price' and we confirm it in your quote.
What is Immersart technology?
Patented technology and publications for retracing the radar and heat signatures of missing aircraft, even 24 to 48 hours after they are declared missing.
Ship in port? Contact us.
Send your requisition, or ask about charts, publications, equipment or consultancy.